Services
Everything your short-let needs, in one service.
From the first listing to the monthly statement, GlowStay looks after the guests, the calendar and the property itself. You decide how involved you want to be.
01
Guests and bookings
Every guest looked after, from the first message to the final review.
Full property management
One team running your short-let from the first enquiry to the final checkout, so you are free of the day-to-day.
Airbnb and short-let management
Your listings on Airbnb, Booking.com and Vrbo, run professionally and kept in step with each other.
Listing creation and optimisation
Compelling descriptions, accurate amenities and well-chosen photos, reviewed and refined over time.
Professional photography
We arrange a professional photographer so your home is presented at its best from day one.
Guest screening and reservations
Booking requests reviewed, guest details checked and every reservation managed carefully.
Guest communication
Prompt, friendly replies to guests before, during and after every stay.
Check-in and check-out
Clear arrival instructions, secure key or smart-lock access, and smooth departures.
Guest experience
Thoughtful welcome touches and a clear house guide, so guests feel looked after.
Review management
We respond to reviews and act on feedback to protect your listing's reputation.
02
Revenue and calendars
The right price for every night, and calendars that never clash.
Dynamic pricing
Nightly rates that respond to demand, seasons and local events, reviewed regularly.
Calendar management
Availability, minimum stays and your own dates managed across every booking site.
Revenue reporting
Occupancy, booking revenue and property performance for each home, in your owner portal.
03
Property care
Your home kept clean, stocked, inspected and in good repair.
Cleaning
Hotel-standard cleans between stays, carried out to a consistent turnover checklist.
Linen and laundry
Fresh bed linen and towels for every guest, professionally laundered.
Restocking
Toiletries, kitchen basics and essentials topped up, so guests never run short.
Property inspections
Regular inspections with photos, so small problems are noticed early.
Maintenance coordination
Reliable trades arranged for repairs, with your approval sought for anything significant.
Urgent issue coordination
Lockouts, leaks and other urgent problems coordinated quickly, with you kept informed.
Garden and exterior upkeep
Gardens, outside spaces and bins kept presentable, where your property needs it.
04
For owners
Clear reporting and support, whether you have one home or several.
Owner reporting
Monthly statements showing every stay, our fee and any costs, line by line.
Compliance support
Help coordinating the certificates, checks and records your property needs, kept in one place.
Multi-property owners
One point of contact and one portal for owners with several homes.
Larger properties
Experienced handling of larger homes, more bedrooms and more complex turnovers.
Serviced accommodation
Management for serviced apartments and longer stays, including corporate guests.
Get started
Ready to hand over the day-to-day?
Tell us about your property and we will arrange an assessment and a written proposal, with no obligation.